Amsterdam

Golden Canal B.V.

Building, Managing, and Acquiring Software Applications

ChatPDF - iOS App

iPhone / iPad

Golden Canal Support

IntroductionThis Privacy Policy explains how Golden Canal BV ("we", "us", "our") collects, uses, and protects your personal data when you use our applications ("App"). We are committed to protecting your privacy and ensuring transparency about how we handle your information.Information We CollectWe may collect different types of information based on your interactions with our App, including:1. Account InformationWhen you create an account, we collect your name, email address, and any other necessary details.2. User-Submitted DataWhen you submit information through forms, feedback, or support requests, we collect the data you provide.3. Analytics DataWe use analytics tools, including Firebase, Plausible, Amplitude, and Facebook Analytics, to collect data about app usage, performance, and engagement.4. Third-Party ServicesGoogle AdSense: We may display ads served by Google, which may collect user interaction data.Facebook SDK: If integrated, it may collect app interaction data for authentication and advertising purposes.Dropbox: If you choose to sync data with Dropbox, we process files you upload for this purpose.Beta Testing: If you participate in beta testing, services such as TestFlight may collect crash logs and app usage data.Mailing List: If you subscribe to our mailing list, we collect your email address and communication preferences.Crashlytics: We use Firebase Crashlytics to monitor app stability and crash reports.Instabug: We use Instabug to collect app feedback, crash logs, and screen recordings for troubleshooting purposes.Email Marketing Tool: We may use email marketing tools to send updates, promotions, and other communications.System Logging: Our App may log system activities, including errors and performance data, to enhance stability and security.Unique Device Identifiers: We may collect unique device identifiers, such as IDFA or Google Advertiser ID, for analytics and marketing purposes.Push Notifications: Our App may send push notifications to users to provide updates, promotions, or alerts.Inviting Friends & Referral Data: If you use features to invite friends, we may collect referral data to track successful invitations and offer rewards.Remarketing & Behavioral Campaigns: We may use remarketing services to serve targeted ads based on user activity.Google Firebase Services:Firebase Firestore: Used for storing structured data securely in the cloud.Firebase Realtime Database: Used for real-time synchronization of data.Firebase Authentication: Used to manage user authentication securely.Firebase Remote Config: Allows us to dynamically update app settings and features.Firebase A/B Testing: Helps us test and improve app features based on user behavior.Firebase Cloud Messaging: Used to send notifications and messages to users.Firebase Performance Monitoring: Monitors app performance and stability.How We Use Your DataWe use the collected data for the following purposes:To provide, operate, and improve our services.To personalize the app experience.To analyze user engagement and improve features.To serve relevant advertisements (if applicable).To communicate updates, promotions, or important notifications.To facilitate referral programs and track user invitations.Data Sharing and DisclosureWe do not sell or rent your personal data. However, we may share your data with:Service Providers: Third-party services (Firebase, Amplitude, Crashlytics, Instabug, etc.) to improve app functionality.Legal Compliance: When required by law or to protect our rights.Business Transfers: In case of a merger, acquisition, or sale of assets.Data RetentionWe retain your personal data only as long as necessary for the purposes stated in this policy or as required by law. You can request data deletion by contacting us.Security MeasuresWe implement security measures to protect your data against unauthorized access, alteration, or loss. However, no method of transmission over the internet is 100% secure.Your RightsDepending on your location, you may have the following rights:Access, correct, or delete your personal data.Request to opt out of analytics tracking.Request a copy of your data.To exercise these rights, please contact us at [email protected].Third-Party LinksOur App may contain links to third-party websites or services. We are not responsible for their privacy practices, so we encourage you to review their privacy policies.Cookie PolicyWe use cookies and similar tracking technologies to enhance your experience and collect information about your usage of our App.What Are Cookies?Cookies are small text files that are stored on your device when you visit our App. They help us to improve functionality, track usage, and deliver personalized experiences.Types of Cookies We UseEssential Cookies: Necessary for the operation of the App.Analytics Cookies: Used to track user behavior and improve services (e.g., Google Analytics, Firebase Analytics, Plausible Analytics, Amplitude).Advertising Cookies: Used to serve personalized ads via Google AdSense and Facebook Ads.Functional Cookies: Help in remembering user preferences and improving user experience.Managing CookiesYou can control and manage cookies through your device or browser settings. However, disabling cookies may affect your experience with the App.Changes to This PolicyWe may update this policy from time to time. Any significant changes will be communicated through our App or website.Contact UsIf you have any questions about this Privacy Policy, you can contact us at:
Golden Canal BV
[email protected]
goldencanal.nl

IntroductionWelcome to Golden Canal BV ("we", "us", "our"). These Terms of Use ("Terms") govern your use of our applications ("App"). By downloading, installing, or using the App, you agree to abide by these Terms. If you do not agree, you must not use the App.These Terms are designed to comply with European Union (EU) laws, including the General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA). If you are a resident of the EU or California, you have additional rights regarding your data as described in our Privacy Policy.EligibilityYou must be at least 13 years old (or the minimum legal age in your jurisdiction) to use the App. If you are under 18, you must have permission from a parent or guardian.Account RegistrationYou may need to create an account to access certain features of the App.You are responsible for maintaining the confidentiality of your account credentials.You agree not to share your account with others or use another person's account without permission.Under the CCPA, California residents have the right to request access, deletion, or restriction of their personal data. EU users have similar rights under GDPR.Data Protection and PrivacyWe are committed to protecting your data and comply with applicable laws.You have the right to access, correct, delete, or restrict the processing of your personal data as per GDPR and CCPA.We do not sell personal data under any circumstances.Please refer to our Privacy Policy for detailed information about data collection, processing, and user rights.Acceptable UseYou agree not to:Use the App for any illegal or unauthorized purpose.Interfere with or disrupt the App's functionality.Attempt to reverse-engineer, modify, or tamper with the App.Transmit malicious software, spam, or any content that violates laws or third-party rights.Content and DataYou retain ownership of any content you submit within the App but grant us a worldwide, non-exclusive license to use, store, and display it for App functionality.We process your personal data in compliance with GDPR and CCPA.If you are an EU or California resident, you may request data portability and deletion at any time.We are not responsible for any loss or corruption of user data.Third-Party ServicesThe App may integrate with third-party services such as Firebase, Google AdSense, Facebook SDK, and analytics providers. Your use of these services is subject to their respective terms and policies.Under GDPR and CCPA, we ensure that any third-party services processing your personal data meet regulatory compliance standards. You can opt-out of where applicable.Payments and SubscriptionsCertain features may require payment or subscription.All purchases are final, and refunds are provided only as required by law.Subscriptions automatically renew unless canceled before the billing period ends.If you are a California resident, you have the right to request information about payment processing and cancellation policies.TerminationWe reserve the right to suspend or terminate your access to the App if you violate these Terms. You may also delete your account at any time. If you are an EU or California resident, you have the right to request the deletion of your data in accordance with GDPR and CCPA.Disclaimers and Limitation of LiabilityThe App is provided "as is" without warranties of any kind.We are not liable for any indirect, incidental, or consequential damages arising from your use of the App.We do not guarantee uninterrupted or error-free operation of the App.Compliance with GDPR and CCPAEU and California users have the right to request access to their personal data.Users can request deletion, correction, or restriction of their data at any time.We do not sell personal data or share it with third parties for marketing purposes.Users can opt out of targeted advertising and analytics tracking.Changes to These TermsWe may update these Terms at any time. Your continued use of the App after any changes indicates your acceptance of the new Terms.Governing LawThese Terms are governed by the laws of EU. Any disputes shall be resolved in the courts of EU.Contact UsIf you have any questions about these Terms, or if you are an EU or California resident and wish to exercise your rights, contact us at:
Golden Canal BV
[email protected]
goldencanal.nl